When paying by card, cash refunds are not allowed.
The return procedure is regulated by the rules of international payment systems. The procedure for returning goods is regulated by
Article 26.1 of the Federal Law "On Protection of Consumer Rights":
- The consumer has the right to refuse the goods at any time before their transfer, and after the transfer of the goods - within seven days;
- Return of goods of proper quality is possible if its trade dress, consumer properties, as well as the document confirming the fact and conditions of purchase of the specified goods are preserved;
- The consumer has no right to refuse the goods of proper quality, which have individually defined properties, if the said goods can be used exclusively by the person acquiring them;
- If the consumer refuses the goods, the seller must return to him the amount of money paid by the consumer under the contract, except for the seller's expenses for delivery of the returned goods from the consumer, not later than ten days from the date of the consumer's claim;
For refund to the bank card it is necessary to fill in the "Application for refund", which is sent on demand by the Company to the e-mail address and send it together with a copy of the passport to
info@peckmill.ru. The refund will be made to the bank card within 21 (twenty-one) working days from the day of receipt of the "Application for refund" by the Company.